Community Table: A Compensation Plan For Associate Referrals

We start with an attorney who wants to create a fair referral compensation policy for his associate, a “grinder” who does everything asked. Recently, through a contact, the associate started bringing in new business. How does a firm set up a referral fee schedule? What’s fair to the associate and the firm?

How to create effective, inviting “meet the attorney” videos as a relationship-building step with potential clients. What to include? What topics? How personal? Where do you post them on your website, or do you control when a potential client sees these?

When it’s time for a managing attorney or a director of operations, start by understanding the duties of each position and the experiences needed. One position requires a background in law; the other needs experience running a business (that includes facilities management, finance, and the overall operation of your office).