Facilitating Contentious Conversations in Your Classroom
Aug 22, 2024
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Mylien Duong, a specialist in facilitating contentious conversations in educational settings, shares powerful strategies for tackling difficult topics in the classroom. She emphasizes the importance of preparing students for civic engagement and establishing a safe environment for discussions. Mylien discusses the significance of humility, effective questioning, and the impact of personal beliefs on perceptions of truth. She also introduces the concept of cyclic sighing as a tool to enhance classroom dialogue, leaving listeners inspired to transform contentious debates into constructive learning experiences.
Instructors often lack training to facilitate contentious conversations, highlighting the need for preparatory strategies to handle sensitive topics effectively.
Successful facilitation of difficult discussions relies on establishing trust and ground rules, enabling students to engage in meaningful dialogues.
Deep dives
Challenges in Facilitating Difficult Conversations
Facilitating contentious conversations in educational settings is particularly challenging due to the polarized nature of contemporary topics. Instructors often feel unprepared to manage these discussions, given that they typically lack training in handling sensitive dialogues. The pressure increases when instructors realize that such discussions can have real-world consequences, leading to apprehension about how to contain them effectively. Many educators default to ignoring these issues, assuming that their classrooms can remain insulated from broader societal debates, but students frequently bring these topics to the forefront unexpectedly.
Preparing Students for Civic Engagement
Higher education's mission includes preparing students to engage meaningfully in a complex and diverse society. This involves equipping students with the necessary skills and mindsets to navigate conversations with individuals whose perspectives differ significantly from their own. A productive learning experience arises when students feel comfortable sharing ideas, challenging each other’s viewpoints, and ultimately crafting common understandings. Instructors must embrace the fact that these dialogues can help students evolve their thinking and enhance their civility in broader societal interactions.
Key Steps for Effective Facilitation
Successful facilitation of difficult conversations relies heavily on prior preparation, which includes establishing trust and shared knowledge among students. Ground rules or norms should be set to create a safe space for dialogue, ensuring all participants feel comfortable sharing their viewpoints. Instructors are encouraged to slow down discussions to give students time to think critically before contributing, which can help manage emotional responses and prevent overheating discussions. Implementing structured discussion techniques, such as think-pair-share or using a speaking stick, allows for more organized dialogue and can enhance the learning atmosphere.
Navigating Interventions in Heated Moments
In moments of heightened tension during discussions, effective intervention strategies are crucial for maintaining a constructive dialogue. Instructors can de-escalate situations by slowing down the conversation, asking probing questions, and acknowledging shared values among students. Establishing a pause to regroup can help reinforce classroom norms and provide an opportunity for reflection on the issues at hand. Ultimately, addressing conflicts directly requires a delicate balance and a focus on underlying shared concerns to steer the conversation back toward a productive and respectful exchange.
Mylien Duong discusses strategies for facilitating contentious conversations in your classroom on episode 532 of the Teaching in Higher Ed podcast.
Quotes from the episode
We were never really trained to have these difficult conversations. We were not really trained as instructors to facilitate these conversations.
-Mylien Duong
It is not realistic to not prepare our students to be civically engaged and be able to engage and work with people who are different from them who don’t share the same beliefs that they do.
-Mylien Duong
My goal is to help students to fully understand students, to help them clarify their own thinking, and to ensure and to help them communicate that to the rest of the class.
-Mylien Duong