Knowledge: the missing piece to understanding your business

[00:11 - 03:10] Introduction & Toasts

[03:13 - 05:32] What's the weirdest place you've ever misplaced your keys?

[05:44 - 08:01] The most effective way to follow the business is to follow the money

[08:02 - 10:35] Thinking about business literacy and how to learn that perspective

[10:37 - 12:35] How do we make change happen?

[12:37 - 13:39] Having genuine conversations with people

[13:44 - 18:19] Coaching, psychological safety, and communicating better at work

[18:20 - 22:10] The definition of creating knowledge within an organization

[22:11 - 25:34] Knowledge, insight, and levels of knowledge distributed in your team

[25:35 - 28:52] You've got to spend time and you have to have a platform

[29:10 - 31:48] We can do better than "just the smartest will survive"

[31:57 - 35:56] Incentives are about subtle things like a team that listens, not just pay and flexible time

[35:59 - 39:35] A data therapist and becoming more aware of issues

[39:43 - 41:32] Advice to engineers who write the data pipeline, engineer the SQL queries

[42:06 - 45:24] Lightning Round

[45:28 - 51:10] Takeaways

[52:06 - 53:57] Three questions