Today we're back across the pond to talk to the US team about the exciting growth they've seen over the last 18 months since launching in Texas. We chat again with Michael Lee, the CEO of Octopus Energy US, Lily Stein who is an Octopus veteran and moving to Texas from Australia to lead operations and Naja Cossey, the Director of Marketing for US.
We dive into some of the new programs and campaigns they've been running stateside to help customers through times of rising energy prices and grid uncertainty. We discuss the impact a brand that looks after its customers with such outrageously good service can have on the way customers use energy and how in turn, that can shift the way the market works.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode