Here at IT Labs, we love disruptors. Particularly a disruption in a stuffy industry, drowning in its old ways. Guy Duncan from Tide joins us to tell the story of the company he is tech leading to create exactly that kind of disruption. Tide is a Fintech carving out a nice chunk of the market by focusing on customer needs (time, ease, and smooth service). We particularly touch and gravitate around Guy's leadership approach that encompasses Yoga and mindfulness. So the key takeaways from the podcast are: • All through the lens of a Yogi • The powerful art of finishing (the motto: "Stop Starting, Start Finishing") • The art of interpreting various industry trends and using them as a foundation for technology and product planning • The importance of setting the levels of abstraction in a business right, and how it improves performance and interoperability Our Guest: Guy Duncan LinkedIn: https://www.linkedin.com/in/duncanguy/ Website: https://www.tide.co/ Twitter: https://twitter.com/TideBusiness Intro and background music: Craig MacArthur - Power Shutoff (https://www.youtube.com/watch?v=x74iB_jtauw)