The Truth About Working With Family in a Trades Business With Mark Stepowoy and Rachel Cross

BlueCollar.CEO –
Mark Stepowoy is the Owner of a couple dozen Roto-Rooter Plumbing & Drain Service franchises, and Rachel Cross is a Senior Growth Product Specialist at ServiceTitan.

Mark’s franchises are located throughout Ohio and Illinois. Mark is also a partner in a few other locations. He’s been in the Roto-Rooter business for a quarter of a century. 

At ServiceTitan, Rachel helps establish solutions around customer-specific setups and workflows, building relationships, and training users on growth products. Before that, she worked with her dad, Mark Stepowoy, as Enterprise Administrator across the various locations of his Roto-Rooter Plumbing & Drain Service franchises. 

In this episode, Ryan Redding, Mark, and Rachel discuss the generational differences in running and leading a trades business and the challenges and successes and the ups and downs of working with your family members. 

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.