Dr. Robin Stern, co-founder of the Yale Centre for Emotional Intelligence, discusses gaslighting in the workplace. She explains what gaslighting is, provides examples of its impact, and shares positive strategies to address it. Gaslighting chips away confidence, and she highlights signs to look out for and motivations behind gaslighting.
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Gaslighting Defined
Gaslighting is a form of manipulation and psychological abuse, often involving a power dynamic.
The gaslighter aims to make their target question their own perceptions and sanity.
question_answer ANECDOTE
Dismissed Concerns
An employee felt left out and passed over for promotions, expressing concerns to her boss.
He dismissed her feelings as sensitivity, leading her to self-doubt instead of addressing the issue.
question_answer ANECDOTE
The Hand Signal
A woman's colleague manipulated her with a "self-improvement plan," controlling her speech in meetings.
This led to the colleague taking credit for her work and receiving a promotion, highlighting the insidious nature of gaslighting.
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Dr. Robin Stern is the co-founder and associate director for the Yale Centre for Emotional Intelligence and an associate research scientist at the Child Study Centre at Yale. She is a licensed psychoanalyst with 30 years of experience treating individuals, couples, and families, and also does consulting work with schools both nationally and across the globe, as well as with large corporations, including Facebook and Google on best practice, practices for integrating the principles of emotional intelligence into training, outreach, and product design.
In this week’s podcast, we explore what gaslighting is, how it can play out in our workplaces, and positive strategies we can employ when faced with it.
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