Interesting discussion about how step 1 - the Empathy Step - of the CPS Model helps us to understand the inner worlds of our children and how they perceive things...which often can be very different from how we adults perceive things. Important not to skip this step if we are going to help them durably solve problems! Hear the surprising information our caller learned when she talked with her child about what makes it hard to engage in CPS and problem solve things that are not going well. We also briefly answered an email regarding sensory issues.