SPaMCAST 263 - Transactional Analysis

Welcome to the Software Process and Measurement Cast 263 The Software Process and Measurement Cast 263 our essay on Transactional Analysis.  People are the heart of the interactions that drive every organization and team. Increasing the effectiveness of communication between people will directly translate to higher productivity. To improve communication you need to develop an understanding of psychology. Transactional analysis is one of the most useful psychological theories for IT professionals.  The Software Process and Measurement Cast has a sponsor . . . As many you know I do at least one webinar for the IT Metrics and Productivtity Intstiute (ITMPI) every year. The ITMPI provides a great service to the IT profession. ITMPI's mission is to pull together the expertise and educational efforts of the world's leading IT thought leaders and to create a single online destination where IT practitioners and executives can meet all of their educational and professional development needs. THe ITMPI offers a premium membership that gives members unlimited free access to 400 PDU accredited webinar recordings, and waives the PDU processing fees on all live and recorded webinars.  The Software Process and Measurement Cast recieves a fee if you sign up using the URL in the show notes.   http://mbsy.co/fGdw  All revenue our sponsors goes for bandwidth, hosting and new cool equipment to create more and better content for you!  Support the SPaMCAST and learn from the ITMPI! THe Software Process and Measurement Cast is a proud member of the Tech Podcast Network.  If it is tech it is on the Tech Podcast Network.  Check out the Software Process and Measurement and other great podcasts on the TPN!   TPN:  www.techpodcast.com Do you have a Facebook account?  If you do please visit and like the Software Process and Measurement Cast page on Facebook.  http://ow.ly/mWAgU  The Daily Process Thoughts is my project designed to deliver a quick daily idea, thought or simple smile to help you become a better change agent. Each day you will get piece of thought provoking text and a picture or hand drawn chart to illustrate the idea being presented. The goal is to deliver every day; rain or shine, in sickness or in health or for better or worse! Check it out at .  Shameless Ad for my book!   co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team." NOW AVAILABLE IN CHINESE!  Have you bought your copy? Contact information for the Software Process and Measurement Cast Email:  spamcastinfo@gmail.comVoicemail:  +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook:  http://bit.ly/16fBWVContact information for the Software Process and Measurement Cast One more thing!  Help support the SPaMCAST by reviewing and rating the Software Process and Measurement Cast on ITunes! It helps people find the cast.  Next: The Software Process and Measurement Cast 264 features my interview with Alexi Zheglov.  We discussed lean, work-in-process limits and flow.