In this podcast, APQC CEO Carla O’Dell and KM Principal Research Lead Lauren Trees talk about ways to improve collaboration and build trusted relationships in the virtual sphere. The first segment focuses on recent decisions by several large companies to limit or eliminate virtual work in an effort to boost collaboration. O’Dell and Trees delve into the thinking behind these policies , why so many organizations struggle with virtual collaboration, and what can be done about it. In the second segment, O’Dell and Trees discuss a recent APQC webinar by Alok Gupta, data science manager at Airbnb, and how the strategies for building trust in the peer-to-peer economy can be applied to enterprise knowledge sharing.

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