Haven't heard of agentic AI? You probably will soon, as it's already beginning to be integrated into professional services software across the board. Coming off of the Thomson Reuters Institute’s Emerging Technology and Generative AI Forum, conference speaker Joe Kendall, the AI Director of Product Management at law firm DLA Piper, breaks down how agentic AI automates workflows, how agentic AI differs from generative AI, and why the term agentic AI is already getting muddied, despite its implications being very real.