Lee discusses how amongst change leaders when challenging people’s thinking to move closer to the goal, your credibility can be much more important than your ability to influence.

KEY TAKEAWAYS

A challenge can be uncomfortable, but the important thing is your subject’s view of you and your credibility in their opinion.
It can often be easier to gain credibility as an external change person.
Build trust and credibility with the leaders that you are supporting.

BEST MOMENTS
‘Imagine you are a lean coach and you are supporting a leader and you believe the leader can be better at leading people, improving the processes or whatever it is.’
‘If you’re starting from a place where the person that you are supporting does not believe that you are credible or doesn’t believe that what it is that you are supporting them with is credible then it doesn’t matter about the ability of the quality in your challenge’
‘How can you build that credibility rather than just relying upon your ability to challenge?’

VALUABLE RESOURCES
Business Problems Solved Podcast

CONTACT METHOD
You can contact Lee Houghton on 07813342194
Lee@leehoughton.com
https://www.linkedin.com/in/lhoughton/

ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

Your Ability is Second to Your Capability in The Eyes of Whom You Help