00:30 Pilar talks a bit about how online communities have helped her build relationships and how many businesses are now relying on communities to sell their products.
07:30 Sally describes what Tripbod is and how the company evolved.
12:25 The role of trust and building the Tripbod community. The Responsible Tourism Networking group.
21:00 How Tripbod has changed as a result of becoming part of TripAdvisor and how Sally's role has changed. Here is the article Sally wrote for Tnooz about her experience of selling Tripbod to Tripadvisor. www.tnooz.com/article/startup-biggest-travel-brands-planet/
24:05 Two new products: find out more about Neighborhoods and TripAdvisor Travel Guides - check out this Madrid travel guide: www.tripadvisor.co.uk/Travel_Guide-g187514-Madrid.html
29:18 How is the travel industry changing.
32:55 How Sally's own way of working has evolved.
35:00 Becoming a Tripbod.