Confident Business English 267. Defend Your Decisions: How to Push Back Confidently in English
Feb 12, 2025
Navigating the challenging terrain of decision-making in English, senior managers learn essential vocabulary for confidently defending their choices. The discussion emphasizes practical phrases for communicating assertively while addressing objections. This guide helps professionals maintain their credibility and navigate tricky conversations with poise, ensuring they can push back effectively against requests for changes or extensions.
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Introducing Bad News
- Use phrases like "I'm afraid that..." or "It's just not possible..." to introduce bad news clearly.
- Soften the delivery by adding "within the timeframe" to acknowledge limitations.
Expressing Understanding
- Use phrases like "I understand your concerns" or "I see where you're coming from."
- Express understanding to make difficult conversations smoother and more elegant.
Drawing a Line
- Draw a line by saying "I'm not prepared to do this" or "I'm going to stand by my decision."
- Use "stick to your guns" to express firmness in your decisions, even under pressure.