Tim Sheens

The philosophy he borrowed from an American coach of “being consistent in treating everybody differently.” And how as a result he doesn’t see people management in black and white terms.

How Tim identifies 3 things that effective teams need to be doing every week: working on their public perception, thining about the opposition and making sure that small groups within the organisation don’t start talking negatively about other small groups.

How the best coaches are good recruiters, and they select people who are going to suit their style.