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HBR On Strategy

Don’t Just Create Value. Capture It.

Oct 16, 2024
13:26
Snipd AI
Stefan Michel, a professor of marketing and strategy at IMD Business School, dives into the essentials of not just creating but capturing value in business. He argues that many companies miss the mark by focusing solely on innovation without a strategy to capture that value. Michel shares a framework for defining the value of innovations and highlights real-world examples from companies like Nespresso and Google. He discusses value-based pricing, collaborative strategies, and the need to rethink innovation for enhanced competitive advantage.
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Quick takeaways

  • Businesses must not only focus on creating value for customers but also develop strategies to effectively capture that value.
  • Implementing a value capture framework requires collaboration and ongoing discussions among cross-functional teams to adapt to market changes.

Deep dives

Understanding Value Capture

Many businesses excel at creating value for their customers but struggle with capturing that value effectively. This oversight can stem from a lack of systematic thinking regarding how to leverage the created value. A framework has been developed that categorizes 15 different strategies across five categories to help organizations better define and implement methods for value capture. These categories include changing the price mechanism, altering who pays for the product or service, and adjusting when and how value is communicated to customers.

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