ASOM Pod

EP60: The Queen of Pet eCommerce: Redefining the Industry Through Innovation

Aug 14, 2025
In this engaging discussion, Natalie Yung, the innovative founder of Doggielawn and Bark Potty, shares her 15-year journey through the pet eCommerce industry. She highlights the challenges of transitioning to a subscription model and the importance of empathy in creating products for pet owners with special needs. Natalie delves into the joy of nurturing a supportive workplace culture and the bittersweet journey of managing talent. With a focus on self-funding and the emotional bonds of pet ownership, her insights are both candid and inspiring for aspiring entrepreneurs.
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ADVICE

Launch Fast, Brand Later

  • Pressure-test ideas quickly by launching a minimal version to check market fit.
  • Rebrand and scale only after you confirm people actually want the product.
ANECDOTE

Founder Who Rolled Grass And Packed FedEx

  • Natalie swapped her BMW for a pickup and personally rolled grass, cleaned pans, taped shipments and dropped them at FedEx.
  • She still uses that experience to audit warehouse packing speed and processes.
ADVICE

Kill Fast When A Product Loses Traction

  • Kill product lines quickly when they drain resources or distract from winners.
  • Use early performance and operational cost signals to decide what to sunset.
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