Very Bad Therapy 11. The Intake Process is a Mess (with Dr. Daryl Chow)
8 snips
Jul 29, 2019 
Dr. Daryl Chow, a psychologist from Singapore now in Australia, explores the flawed intake process in therapy. He shares alarming statistics about client retention and how traditional methods may push clients away. The conversation emphasizes the need for a balance between gathering information and building rapport. Dr. Chow advocates for client feedback as a crucial element for better therapeutic outcomes. His insights highlight the importance of emotional connections and the transformative potential of rethinking first sessions in psychotherapy.
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Brian's Troubling Intake Experience
- Brian’s initial therapy experience was marred by a messy office and hearing other clients through thin walls.
- The intake session began with billing discussions and a therapist who was late and distracted, setting a negative tone.
Therapist Faced Wall Typing
- During the intake, the therapist faced the wall, typing and avoiding eye contact while Brian shared his story.
- This impersonal approach made Brian feel uncomfortable and disconnected, hindering openness.
Therapist Refused to Read Letter
- Brian wrote a letter as a therapeutic exercise but the therapist refused to read it, showing discomfort with emotional content.
- This rejection made Brian feel invalidated and upset during a vulnerable moment.
