Back by popular demand, it’s SUPERVISION SEPTEMBER! The one month of the year where you’re guaranteed three straight weeks of podcasting all about the fascinating topic of staff supervision. This year we’re back with a full slate of research articles and discussion all about that most critical of supervision topics: Our staff. We talk about how, when, and why to give feedback, what we can do as supervisors to minimize burnout, and just how effective our staff rewards systems really are.
Articles discussed this episode:
Supervision Series III, pt. 1 - Staff Feedback w/ Dr. Amy Henley
Choi, E., Johnson, D.A., Moon, K., & Oah, S. (2018). Effects of positive and negative feedback sequence on work performance and emotional responses. Journal of Organizational Behavior Management, 38, 97-115. doi: 10.1080/01608061.2017/1423151
Alvero, A.M., Bucklin, B.R., & Austin, J. (2001). An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings (1985-1998). Journal of Organizational Behavior Management, 21, 3-29. doi: 10.1300/J075v21n01_02
DiGennaro Reed, F.D. & Henley, A.J. (2015). A survey of staff training and performance management practices: the Good, the bad, and the ugly. Behavior Analysis and Practice, 8, 16-26. doi: 10.1007/s40617-015-0044-5
Supervision Series III, pt. 2 - Staff Burnout
Kazemi, E., Shapiro, M., & Kavner, A. (2015). Predictors of intention to turnover in behavior technicians working with individuals with autism spectrum disorder. Research in Autism Spectrum Disorders, 17, 106-115. doi: 10.1016/j.rasd.2015.06.012
Hensel, J.M., Lunsky, Y., & Dewa, C.S. (2015). Exposure to aggressive behaviour and burnout in direct support providers: the Role of positive work factors. Research in Developmental Disabilities, 36, 404-412. doi: 10.1016/j.ridd/2014.10.033
Plantiveau, C., Ounavi, K., & Virues-Ortega, J. (2018). Hih levels of burnout among early-career board-certified behavior analysts with low collegial support in the work environment. European Journal of Behavior Analysis, 2, 195-207. doi: 10.1080/15021149.2018.1438339
Supervision Series III, pt. 3 - Staff Reinforcement
Tews, M.J., Michel, J.W., & Stafford, K. (2013). Does fun pay? the Impact of workplace fun on employee turnover and performance. Cornell Hospitality Quarterly, 54, 370-382. doi: 10.1177/1938965513505355
Johnson, D.A. & Dickinson, A.M. (2010). Employee-of-the-month programs: Do they really work? Journal of Organizational Behavior Management, 30, 308-324. doi: 10.1080/01608061.2010.520144
Wine, B., Edgerton, L., Inzana, E., & Newcomb, E.T. (2017). Further effects of lottery odds on responding. Journal of Organizational Behavior Management, 37, 75-82. doi: 10.1080/01608061.2016.1267064