Humans Make the Best Leaders: Jennifer Nash on PYP 627

Are empathy and humanity compatible with great leadership, or do they just get in the way? That's the topic of today's conversation with executive coach Jennifer Nash about her book, "Be Human, Lead Human: How to Connect People and Performance."

Jennifer's got great war stories (or more accurately, Peace Stories). Like how Alan Mulally turned things around at Ford by NOT being the smartest guy in the room.

Looking for a mnifty mnemonic to guide you to become a better, more human-centric leader? The HUMANS framework has you covered.

Don't miss this inspiring conversation—you'll definitely walk away with some fresh insights on creating happier, more effective workplaces.

01:00 Ballroom Dancing and Leadership

02:02 The Story Behind 'Be Human, Lead Human'

03:33 Alan Mulally's Transformative Leadership at Ford

09:36 The Importance of Human-Centric Leadership

21:56 Jennifer's Journey: From Ford to Deloitte

23:40 Implementing Human-Centric Strategies in Organizations

29:55 The Motivation Behind Transformation

30:15 The Power of Semantics in Change

30:44 Understanding Human Behavior and Motivation

31:22 Organizational Change Strategies

32:55 Ford's Inclusive Leadership Approach

35:03 Introducing the HUMAN Framework

35:51 Breaking Down the HUMAN Framework

38:19 The Importance of Relationships in Leadership

40:03 Self-Assessment and Feedback in Leadership

43:04 Addressing Neurodivergence in Leadership

48:18 Coaching Through Self-Awareness and Emotional Reactions

52:53 The Future of Leadership with AI