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The Pilot Project Podcast

Episode 22: Remembering September 11, 2001: Canadian perspectives - Rob, Shelley, Bert

Sep 12, 2023
Canadian air traffic controllers discuss their experiences on September 11, 2001, including a military controller in New York, a civilian controller in Gander managing stranded passengers, and a NORAD detachment in Inuvik. They share stories about heightened security measures, community support, personal impact, and reflections on the short-term impact and career perspectives after the 9/11 attacks.
01:17:25

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Quick takeaways

  • Air traffic controllers on September 11, 2001, had to manage a significant increase in air traffic, bypassing traditional procedures and relying on verbal communication to ensure safe landings.
  • Three air traffic controllers shared their personal experiences of September 11, highlighting the rapid changes in doctrine, emotional impact, chaos, and ad hoc measures taken to manage the crisis.

Deep dives

Impact of 9/11 on Air Traffic Control Operations

On September 11, 2001, the air traffic control operations experienced a sudden and chaotic shift due to the closure of US airspace and the need for all planes to land immediately. Controllers had to manage a significant increase in air traffic, coordinating with towers and airports to handle incoming flights and ensure safe landings. With limited time, traditional procedures were bypassed, and verbal communication became essential to quickly pass information. Additional sectors were opened, including a fuel dumping sector, to efficiently manage the influx of planes. The situation was inherently challenging, as many pilots preferred Gander Airport due to its international status and familiarity. Controllers had to consider factors such as fuel levels, redirecting planes to available airports, and adapting to unconventional strip formats. Despite the unprecedented circumstances, they worked tirelessly to ensure the safety and efficient handling of flights.

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