World Economic Forum Upskilling, tapping human talents, and what's really needed for the future of work: Cognizant CEO Ravi Kumar
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Jan 8, 2025 Ravi Kumar, CEO of Cognizant and a former nuclear scientist, discusses the future of work. He shares insights from research on how organizations can harness technology and human talents for innovation. Kumar emphasizes upskilling in response to job transformation driven by AI and machine learning. He highlights the role of diverse perspectives, psychological safety, and collaborative environments in decision-making. Kumar also reveals Cognizant's goal to reskill one billion people, showcasing a commitment to workforce evolution in a rapidly changing landscape.
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Generative AI Impact Study
- Cognizant partnered with Oxford Economics Research to study the impact of Generative AI on jobs, tasks, and businesses.
- They mapped thousands of occupations and tasks, analyzing their exposure and friction scores related to AI.
Generative AI and Productivity
- Generative AI has the potential to significantly improve productivity, unlike previous tech advances where productivity remained flat.
- This increased productivity can drive innovation, new products, business models, and revenue streams.
AI as an Equalizer
- Unlike past disruptions, generative AI benefits less productive workers more, acting as an equalizer by providing expertise at their fingertips.
- It shrinks entry barriers for jobs and bridges the skill gap through its natural language interface.