Challenges of Government Leadership

Leading a city presents unique challenges that differ from the private sector. Mayor Tim Kelly highlights that affecting change in government is often tougher than anticipated, as there is no competition that drives urgent results. His experience revealed a high level of entropy, meaning individuals in public service may resist change and be less responsive to directives. Efforts to improve city operations can take significantly longer than expected, citing that a project which he thought would be swiftly executed, such as enhancing the city's website, took over three years to complete.