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Pear Healthcare Playbook

Lessons from Dr. Patrick Carroll, Hims & Hers, on Evolving Care through Telehealth and Patient Engagement

Sep 27, 2023
45:11

We're excited to get to know Dr. Patrick Carroll, Chief Medical Officer (CMO) of Hims & Hers, an American telehealth company that provides access to prescription and nonprescription solutions online and through a variety of retailers nationwide (and in the UK)! Dr. Carroll is a physician and executive who leads clinical quality and the expansion of Hims & Hers into all 50 states. Previously, Dr. Carroll served as the Group Vice President and Chief Medical Officer at Walgreens, overseeing retail clinic business units, as well as clinical programs and health system alliances. He is also the former CMO and VP at Integrated Care Partners at Hartford HealthCare.

In this episode, we dive into Dr. Carroll’s experience in Primary Care, his work with Walgreens and the retail model of healthcare, Hims & Hers' focus on the consumer and why it has been successful, along with challenges in the DTC space for healthcare.

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