Consumer Finance Monitor

Aspen Institute Seems to be Making Great Strides in Fixing Our Online Scams Problem

Jul 3, 2025
Kate Griffin, Director of Programs at the Aspen Institute, and Nick Bourke, Senior Policy Advisor, explore the urgent issue of online scams costing Americans billions. They discuss the Aspen Institute's National Task Force on Fraud and Scam Prevention and its groundbreaking efforts to bring together diverse stakeholders. Listeners learn how personal stories and collaborative strategies can enhance consumer education and technology's dual role in scams. The conversation emphasizes a comprehensive national approach to tackle fraud and restore trust in digital systems.
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ANECDOTE

Kate's Personal Scam Experience

  • Kate Griffin's parents were victims of a tech support scam that led to compromised bank accounts.
  • Personal experiences motivated her to tackle financial scams through the Aspen Institute.
ANECDOTE

Nick's Scam Wake-up Moment

  • Nick Bourke nearly clicked on a scam text and heard fraud experts express uncertainty about controlling scams.
  • This realization spurred his deeper focus on the scam prevention challenge.
INSIGHT

Aspen's Ecosystem Approach

  • The Aspen Institute uses its leadership convening power to build a national task force.
  • Fighting scams requires a whole ecosystem approach beyond just financial services.
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