So you want to be a better leader or manager? Have we got a show for you! On this episode Eva Attia, the Director of Retail Operations for Portland Roasting Coffee, is our guest. Eva is just an amazing professional and today she shares her insights & advice gained from 20 years of coffee retail management and leadership, 16 of which was spent at Pete's Coffee and Tea where she worked her way up from Assistant Store manager all the way to Director of Retail Operations. I was quite encouraged an energized by this discussion.
Eva also gives us a list of 5 things she feels are the most important to practice if you want to be a great manager or leader.
1. Select Carefully
2. Treat People Differently
3. Have High Expectations
4. Show Courage
5. Put others before yourself
Buckle up and enjoy!
-Chris
More show Notes are available at www.keystotheshop.com/resources
You can reach out to Eva via email: Eva@portlandroasting.com
Or connect with Eva on Linkedin
John Maxwell: 21 Laws of Leadership
Book: Situational Leadership
Keys To The Shop : Equipping Coffee Shop Leaders