Beyond Technology: Building a Data & AI Culture That Lasts — Insights from Capgemini’s Leaders

Dec 10, 2025

Ask episode

Chapters

Transcript

Episode notes

Learn how Cambridge Spark helps organisations build the data and AI skills needed to drive cultural and business transformation: cambridgespark.com

In this special episode of Data & AI Mastery, host Dr. Raoul-Gabriel Urma is joined by three senior leaders from Capgemini:

Claire Williams, Vice President for Analytics & AI in the Retail and CPG sector, leads global data and AI transformation for consumer health organisations.
Arlene Carsley, Head of Workforce Transformation, focuses on building the culture, skills, and mindset needed for lasting change.
Mansukh Mann, Managing Consultant in Workforce Transformation, works at the intersection of data, AI, and talent strategy to ensure technology and people move in sync.

Together, they explore what true data and AI transformation look like in practice and why success depends as much on people and mindset as it does on technology.

Listeners will discover why the urgency for AI transformation is being driven from the boardroom down and what that means for leaders, how to balance quick wins with long-term value, how to create momentum without losing strategic focus, why 70% of transformations fail, and how to avoid the common traps of poor sponsorship, misaligned metrics, and siloed thinking.

This episode is packed with practical lessons for executives, transformation leaders, and data professionals looking to turn AI ambition into sustainable impact.

Be sure to follow Data & AI Mastery wherever you listen to your podcasts to never miss an episode.

Chapter Markers:

(01:38) - What’s Driving the Urgency Behind AI Transformation?

(08:49) - FOBO: Fear of Becoming Obsolete

(12:05) - Leadership Upskilling with Cambridge Spark

(17:12) - Why 70% of Transformations Fail

(23:10) - Early Warning Signs Your Transformation Is Failing

(25:55) - AI for AI’s Sake: A Recipe for Waste

(29:50) - Why Skills, Safety and Experimentation Matter

(34:55) - Balancing Quick Wins with Long-Term Goals

(41:00) - One Piece of Advice for CEOs

(45:40) - Raoul’s Closing Reflections

Useful Links:

Connect with Claire on LinkedIn

Reach out to Arlene on LinkedIn

Learn more from Mansukh on LinkedIn

Follow Raoul for more AI insights on LinkedIn

Explore Cambridge Spark’s AI upskilling programmes at cambridgespark.com

Visit Capgemini’s website for more information