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Check-In Question:

Are you the kind of person to make the first step in love? Tell us all about it.

Big Ideas:

8 different dimensions of culture that show up in work:
- Communication (low context or high context)
- Evaluating (indirect negative or direct)
- Persuading (why or how)
- Leading (Egalitarian or Hierarchical
- Deciding (Consensus or. Top Down)
- Trust (Task-based or Relationship-based)
- Disagreeing (Confrontational or Avoidant)
- Scheduling (Flexible or Linear)
Is seeing person by culture stereotyping?
Talking to the person versus talking to the country they come from
The culture sets a range
We need to look at culture and personality
Crossing legs so people see the bottom of your shoe is a faux pas in Japan
Difference between cultural sensitivity and using culture as predictors
Stereotyping and prototyping
Assume you will do "stupid stuff" in new cultures and apologize in advance
Humility of saying "I don't really know."
Learning a few words in the language
One of the best ways to ingratiating yourself in a new culture is to be a bit self-deprecating in your own culture
What we think is "normal" in the new culture
The US being more task-based than European culture
Trust always start as task-based, then moves to relationship based once people finish the tasks
Task based is more controlling and has more cost
Differences in perception of "wasting time"
Making assumptions and using the book to check assumptions
Creating hypothesis about people and then test it, not using stereotypes as the ultimate truth
How historical context affects cultural communication
How religion affects culture
One-on-one meetings focus more on the person and really listen
Sandwich style feedback taught in the US
Downplaying negative feedback - "Maybe you should"
Not wanting to hurt people's feelings
When people tell you what you are doing well, and don't mention what you aren't doing well.
Creating mentor schemes
Peach cultures (soft on the outside, hard in the middle) versus Coconut cultures (hard on the outside, soft)
Different cultures within the same country
How are we stereotyping people and is that the best way of building relationship?
Intent versus impact when feedback - managing the gaps
Not hearing feedback and not being receptive to it (in denial)
Living and experiencing different cultures can help us be better humans, even within our own culture
Incorrect assumptions about our own cultures
Clarifying intentions
Traveling and being mindful of others cultures - being an ethnographer/anthropologist
Culture being a test bed of human differences and to be a better person
How much we believe that what we do is normal
Continually exposing ourselves to other cultures and not get entrenched

Resources Mentioned:

The Culture Map by Erin Meyer
INSEAD Business School
No Rules Rules by Erin Meyer and Reed Hasti

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