NOTE: James’ mic developed a bad connection half-way through the podcast. We apologize for the audio fuzz.

Ben and James make clear that they know pollution causes death, then discuss the future of brand advertising. Then, a rather strident debate as to whether radical ideas will have a home in the future.

This episode is sponsored by Zendesk. Make your customer service seem like magic by building it directly into your apps, websites and products with Zendesk Embeddables.

Links

• Margo Sanger-Katz and John Schwartz: How Many Deaths Did Volkswagen’s Deception Cause in the U.S.? — The New York Times
• Ben Thompson: The Facebook Epoch — Stratechery
• Ben Thompson: The Liability Shift Has Arrived — Stratechery Daily Update
• Sherry Turkle: Stop Googling. Let’s Talk — Stratechery
• Instagram Says Apple is Why Female Nipples are Banned — Digiday

Hosts

• Ben Thompson, @benthompson, Stratechery
• James Allworth, @jamesallworth, Harvard Business Review

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