To Care is Human Shaping the Future of Human Experience with Tyler Gegen
Sep 29, 2025
Tyler Gegen, a seasoned patient and human experience leader, dives into his journey in healthcare, highlighting the importance of human connection and systems thinking. He emphasizes the need to move beyond traditional patient satisfaction towards integrated care. Tyler also shares insights on the significance of curiosity and mentorship in leadership development. His vision for the future includes bold advocacy for humanity in healthcare, urging new leaders to connect patient, team, and community experiences with empathy.
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Human Experience Is Fundamental Connectivity
- Tyler Gegen frames human experience as rooted in basic human connection, not just care processes.
- Emotional, psychological, and relational needs shape outcomes across the patient journey.
A Mayo Clinic Internship Sparked The Path
- Tyler's Mayo Clinic internship revealed healthcare as his calling and led to an MBA in healthcare administration.
- That entry point launched a career focused on patient and human experience.
Design For Digital And Human Change
- Experience must evolve with digital change, workforce shifts, and rising consumer expectations.
- Tyler says inclusive, empathetic systems must reduce friction while honoring humanity.