

Mike Kaiser, former DG of Department of Premier and Cabinet (Qld)
Dec 30, 2024
Mike Kaiser, the former Director General of the Department of Premier and Cabinet in Queensland, shares insights from his extensive career in public service. He discusses the complex relationship between political offices and public servants, emphasizing the need for better communication. Kaiser delves into the ethical dilemmas of the RoboDebt scheme and the importance of accountability. He critiques public sector inefficiencies and highlights the significance of effective leadership. The conversation also addresses necessary reforms in leadership competencies to enhance public service delivery.
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Back Channel Communication
- Mike Kaiser helped facilitate communication between a quiet official and a dominant politician.
- He created a back channel, ensuring the official's advice reached the politician.
Lack of Induction
- There's a lack of induction for senior public servants, even those from outside.
- This lack of training can lead to misunderstandings and errors.
Respecting Roles
- Public servants should provide evidence-based advice, considering longevity.
- Politicians bring political considerations; they can reject advice.