April 4, 2025: Dr. Blake Anderson, Founder and CEO/CTO of Switchboard, MD, shares his journey from practicing physician to healthcare tech innovator, revealing how his dual background in medicine and computer science led to creating solutions for overwhelmed clinicians. The conversation delves into critical questions about data quality, bias in AI systems, and the balance between technological efficiency and maintaining personal doctor-patient relationships. As healthcare faces demographic challenges with an aging population, how will technology help clinicians manage increased demands without sacrificing personalized care? Dr. Blake emphasizes the importance of problem-first approaches and thoughtful change management when adopting new healthcare technologies. Key Points:

05:40 Ensuring AI Usability and Trust
08:23 Future of Clinician-Patient Relationship
13:07 Advice for Healthcare Leaders

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Interview In Action: Preserving the Patient Connection with Blake Anderson