AI, Insurance, and the Power of Operator Mindset : An Interview with Rohit Mittal, CEO InsurGrid

This week on The Leadership In Insurance Podcast podcast, I had a brilliant conversation with Rohit Mittal, all about just that. We covered why he chose to buy and operate an insurance tech company and how he’s helping agents reclaim their time and boost productivity through AI.

Here’s a few highlights from what we covered...

⚙️ “From 45 minutes to 5 minutes” – Solving the data bottleneck with AI

Rohit explained how InsurGrid uses AI to extract declaration pages and policy data by connecting directly to carrier websites.

🏢 Tech lags in insurance—and it’s costing us

I shared my own frustration of being sent a fillable PDF by a large broker, which sparked a discussion on the gap between modern digital expectations and outdated insurance workflows.

“We have self-driving cars,” Rohit noted, “but insurance still runs on paper.”

🤝 Equipping small agencies to compete—with a personal touch

Rohit emphasized that InsurGrid helps smaller, independent agents offer a tech-enabled experience without sacrificing human relationships. “It’s not about removing people from the process—it’s about removing the repetitive tasks,” he said.

🧠 Why Rohit chose operating over investing

“I didn’t want to just deploy capital. I wanted to build,” he said.

We touch on the serial founder mindset and much more...

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