At Work with The Ready AUA: How Do You Measure the ROI of Org Design?
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Jan 5, 2026 Leaders often fixate on immediate ROI in organizational design, but this can hinder meaningful discussions. The hosts delve into how true ROI emerges over longer periods, emphasizing the importance of aligning metrics with leaders' existing priorities. They highlight the significance of leading indicators—like decision speed and meeting effectiveness—over just short-term financial reports. Transformations are more about cultivating effective practices and reducing errors than just bottom-line savings.
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ROI Needs A Longer Horizon
- ROI for org design rarely fits a single-quarter financial metric and needs a longer time horizon.
- Measure org design by the outcomes leaders already care about, not separate transformation metrics.
Start With Leader Goals
- Ask leaders what they are trying to achieve and design the org to enable that outcome.
- Align measurement to the business goals they care about and share accountability for those results.
Deliver What Leaders Want
- Sign up to solve what matters to the client, even if you disagree with their initial priorities.
- Deliver a participatory, flexible operating model that they can adapt as they experiment.