

The Rise of Agentic AI: Transforming DevOps and Testing with Bridges Smith
May 7, 2025
Bridges Smith, VP of Product Management for AI at SmartBear, shares insights from over 25 years of experience in machine learning and product development. He discusses the exciting shift from generative AI to agentic AI, which can enhance decision-making and tackle complex tasks in DevOps. Bridges emphasizes the critical role of human oversight in AI integration and offers strategies for automating routine tasks. He also explores industry-specific AI training and the balance between AI efficiency and human creativity, making for a thought-provoking listen.
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Agentic AI Evolves Decision-Making
- Agentic AI goes beyond simple text prediction to make decisions and automate tasks more like humans do.
- It evaluates criteria and outcomes, enabling broader, more intelligent automation in DevOps and testing workflows.
Keep Humans in the Loop
- Keep humans in the loop when deploying agentic AI, starting with incremental steps.
- Carefully observe outcomes and set confidence thresholds before fully trusting AI decisions.
Automate Mundane Tasks with AI
- Use AI to automate mundane, repetitive tasks like keeping documentation updated and test coverage consistent.
- Free developers and testers to focus on creative and complex problem-solving activities.