#414: Communication Secrets to Improve Your Sales & Marketing with Michael Bernoff

If you’re still giving tours, dropping prices, and hoping people sign up, you’re leaving money on the table. Michael Bernoff, one of the best communicators in the world, shows you how to flip the script so prospects sell themselves on joining your gym. Using his Human Interaction Technology (HIT), you’ll learn how to lower resistance from the very first hello, control the direction of the conversation, and get people excited to take action without discounting or chasing.

In this episode, Michael breaks down exactly how to match your prospect’s energy, use language that keeps you in control, and create “pattern interrupts” that make them pay attention. You’ll leave knowing how to turn “I’ll think about it” into sign-ups, handle price questions like a pro, and keep members engaged long after they join. This is the playbook for gym owners who want more conversions, higher retention, and a sales process that works every time.

Chapters (00:00) Introduction (02:27) From Shy to Sales Pro (04:33) 4 Keys to Great Communication (06:54) Matching Your Prospect’s Energy (09:29) Staying in Control of Every Conversation (13:57) NLP vs. HIT (18:15) The “Why, What, How, What If” Method (23:24) Selling Without Selling (33:12) Words That Kill Sales (46:55) Reframing Through Language (52:38) Why Empowerment Sells Better Than Pressure

Ready to GROW your GYM? Schedule a free call to learn how we can help: https://loudrumor.com/discover

Get Mike's Book... The Standard Is You: The Gym Employee's Guide to Winning in Work, Life, and Leadership: https://a.co/d/atZ70dA

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