24: Increase productivity with a digital workforce: Insights from TeamViewer Chief Executive Officer, Oliver Steil

Nov 12, 2025

32:14

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Oliver Steil, chief executive officer (CEO) at TeamViewer, shares how his team is reshaping the digital workforce across industries by enabling remote access, facilitating proactive issue remediation, and increasing productivity through automation for both frontline and technical workers. He details the importance of making information easily accessible to specialists wherever they are, explains how AI-powered automation can proactively address issues before they impact users, and highlights the value of strong business collaborations to achieve seamless workflows.

Oliver encourages marketing leaders to embrace new technology to drive productivity, speaks about the potential risk of falling behind in a faster-paced, competitive environment, and advocates the importance of staying network-focused and open to change.

Key highlights:

[00:00] Introduction

[01:00] Dreamforce

[02:00] Olivers path to TeamViewer

[03:25] The scope of TeamViewer

[05:35] Alan's manufacturing experience

[07:45] Bringing the digital experience to the floor

[09:55] How AI is changing work

[12:20] Proactive issue remediation

[15:55] Remote work

[17:20] Collaboration opportunities

[19:30] Collaborations at scale