

Eps.64 | Intelligence on tap: the birth of the frontier firm and your future as an agent boss
Tim Bond shares insights from Microsoft's 2025 Work Trend Index annual report, which introduces the concept of the "frontier firm" - organisations structured around on-demand intelligence and powered by hybrid teams of humans and AI agents.
This report, based on surveys with over 31,000 workers across 31 countries, reveals we're entering a new phase where intelligence is becoming available on tap - abundant, affordable and available on demand.
Join Tim as he explores:
• The three phases of workplace transformation with AI: from assistant to human-agent teams to human-led, agent-operated processes
• How 82% of leaders see 2025 as a pivotal year for rethinking strategy and operations
• The capacity gap between increasing business demands and limited human capacity
• Why workers in "frontier firms" report 71% higher thriving rates compared to 37% globally
• The emerging role of the "agent boss" who oversees AI systems rather than doing tasks directly
• Real-world examples of companies already seeing concrete results from this approach
Timestamps
00:26 Introduction and overview of the episode
02:16 Beginning of the deep dive into the 2025 Work Trend Index report
03:17 Intelligence on tap concept and frontier firms explained
04:18 The 82% of leaders viewing 2025 as a pivotal year
05:44 The capacity gap and workplace fragmentation
07:05 The shift from doing tasks to managing AI agents
07:34 Three phases of becoming a frontier firm
08:52 New vocabulary for the new world of work
10:35 Leaders' priorities for adapting workforce strategies
12:01 Employee sentiment in frontier firms vs traditional companies
12:48 Real-world examples of AI implementation across industries
13:40 The work chart concept vs traditional org structures
15:10 Why employees sometimes prefer AI over colleague collaboration
16:10 Skills needed to work effectively with AI as a thought partner
17:32 The agent boss mindset and its career implications
18:04 Balancing AI literacy with uniquely human skills
Want to learn more?
Read the full Microsoft 2025 Work Trend Index report: https://www.microsoft.com/en-us/worklab/work-trend-index/2025-the-year-the-frontier-firm-is-born
Get your FREE AI Opportunity report - Survey your sales and marketing team take CogniScale's 10 minute AI opportunity survey and receive a free customised report that pinpoints where they can learn to build no code, no integration AI assistants to augment their workflows and lift productivity by 300% or more. https://cogniscale.info/
Connect with Tim Bond: https://www.linkedin.com/in/tngbond/
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