Growing a firm by a dozen employees each year can sound daunting. But the truth is that when you look at growth as a puzzle rooted in organizational structure, you can begin to make steady progress. Michael Hsu Office of Architecture did just that when the growth rate of Austin, Texas caused them to grow the firm from 21 to 78 people in just seven years. By doing things like doubling down on culture, working with diverse clients, and fostering employee growth, they have created a firm that is making an impressive mark.

Interview Takeaways

Grow with your city
Hire for talent, not projects
Retain your best clients
Don’t cave to imposter syndrome
Use metrics to select projects
Cultivate self-awareness
Find a financial consultant
Recognize firm inflection points
Should you hire a COO
Employee growth isn’t one-size-fits-all
Pick clients with the same goals
Mitigate growing pains with organizational structure

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