
The Future In-Store Brick and Mortar's Digital Superpower
Nov 18, 2025
30:11
“Counterintuitively,” says Swiftly co-founder and Chief Technology Officer Sean Turner, “brick and mortar stores have a superpower when it comes to driving digital engagement.”
Turner joins host James Kotecki to explore topics including:
Topics include:
The "magical attachment" we have to our favorite grocery store
The technology gap: competing against retailers with thousands of engineers
Why legacy systems burden large retailers more than regional players
How platforms can beat custom-built technology
Why national brands are better off reaching consumers through regional and independent grocers
How scaling retail operations is like flying a plane
