Eye On A.I. #271 Steve Lucas: Why AI Agents Will Automate 75% of Business Operations by 2026
Jul 17, 2025
Steve Lucas, CEO of Boomi and a software veteran with over 30 years of experience, discusses the radical future of business driven by AI agents. He predicts that these agents will automate 75% of operations by 2026. Steve delves into the evolution of data integration, the shift toward a self-driving enterprise, and how companies can benefit from no-code automation. He highlights challenges in connecting modern and legacy systems and emphasizes the need for robust governance in AI usage to enhance efficiency across various industries.
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Boomi's Founding Anecdote
- Boomi was founded to solve the fragmentation problem by connecting large software vendors' systems that do not talk to each other.
- This integration platform approach eliminated the need for companies to build cumbersome data connections themselves.
Value of Business Process Metadata
- Boomi has collected and anonymized nearly 400 million unique business processes over the past decade.
- This vast metadata enables training AI models to automate complex enterprise workflows effectively.
Modernize Legacy Systems With APIs
- Wrap modern APIs around legacy systems to enable AI agents to interact with them effectively.
- This API wrapping is crucial for integrating antiquated systems into modern AI-driven workflows.