Ep 10 Shyam Rao (Founder @ Punchh): ROI for Early Customers = Repeatable GTM

In this insightful episode, we sit down with Shyam Rao, the founder and CEO of Punchh, for a deep dive into the world of startups and entrepreneurship. Shyam shares his wealth of experience, from bootstrapping Punchh in its early days to scaling it into a successful venture.

1. 13:33 Finding Your First Customers

2. 17:27 Bootstrapping and Early Growth Reflecting on Punchh's journey

3. 27:07 Product-Led Approach

4. 33:39 Focusing on ROI In the early days

5. 35:11 Aligning with Customer Goals

6. 44:09 Building a Strong Company Culture

7. 50:10 Thoughtful Hiring as You Grow

8. 53:39 Fostering Team Spirit

9. 56:25 Preparing for M&A

10. 01:02:52 Maintaining Work-Life Balance