Notes on Resilience 81: Crisis Leadership—Building Trust and Cultural Preparedness, with Rick Hoaglund
Have you ever wondered how top leaders manage crises?
In this next episode in the crisis leadership series, discover actionable strategies from our conversation with Rick Hoaglund, the seasoned director of crisis management services for Empathia. We discuss the fundamental role of company culture in navigating emergencies, from making pivotal financial decisions to fostering a resilient mindset.
Building trust and fostering cultural preparedness are cornerstones of effective crisis management. Imagine orchestrating a high-stakes situation like a conductor leads a high school band. We break down how crisis managers, much like conductors, need to ensure synchronization and clear communication within their teams, and discuss the strategic planning and calm demeanor required to steer an organization through turbulent times.
Rick Hoaglund is the director of crisis management services at Empathia. He has more than 30 years experience and a proven track record of cost savings and increased employee safety through his facilitation of safety and compliance initiatives. Rick has responded to several emergency and mass casualty incidents. Additionally, he holds a Masters in Aviation Science/Safety and a FEMA Professional Certification.
Learn more about Empathia on their website, and contact Rick via email at: RHoaglund@empathia.com.
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Producer / Editor: Neel Panji
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