James Daunt has turned around Waterstones in the UK and Barnes & Noble in the US. That gives him a unique insight into what it takes to run successful shops on both sides of the Atlantic at a time when many high street businesses are failing. In this podcast episode, we take a detailed look at how Daunt runs his book shops and the strategy that is required to succeed...

If you enjoyed this episode, then you can find out more about the story behind Daunt Books, Waterstones and Barnes & Noble in our previous interview with Daunt, which looks at the history of the businesses. You can find that here: https://offtolunch.substack.com/p/james-daunt-the-boss-who-saved-the

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James Daunt masterclass: How to run successful shops