The ROI Rules of AI: Procuring Success (Sponsored Content)
Dec 16, 2024
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Procurement professionals face numerous challenges in sourcing essential suppliers. A new AI solution streamlines the onboarding process, allowing for supplier searches using plain English. Dun & Bradstreet’s partnership with IBM’s WatsonX AI is transforming the way data insights enhance supply chain management. This intelligent supplier search not only improves efficiency but also addresses customer needs through generative AI education. The podcast highlights how strategic partnerships and technology can lead to significant gains in procurement.
Integrating AI into procurement processes can drastically reduce inefficiencies, saving companies time and money during supplier assessments.
Successful AI initiatives require collaboration across departments to align technology with business needs and enhance decision-making outcomes.
Deep dives
Enhancing Supplier Research Efficiency
Inefficiencies in supplier research can be significantly reduced with the application of artificial intelligence in procurement processes. Procurement professionals often face lengthy investigations to assess potential suppliers, considering factors such as financial health, legal issues, and ESG metrics. Dun & Bradstreet partnered with IBM to develop a natural language interface called Ask Procurement, which allows users to quickly gather essential information about suppliers. Early adopters of this AI-powered tool have reported reductions in the time spent vetting vendors by 10 to 20%, streamlining their decision-making processes.
The Role of People and Process in AI Implementation
Successful AI projects hinge on the integration of people, processes, and technology, rather than being solely IT-driven initiatives. It's crucial to involve line of business sponsors who directly benefit from AI outcomes, ensuring that projects align with business needs and drive value. Furthermore, leveraging unique private data alongside traditional large language models fosters a competitive advantage. As Dun & Bradstreet looks to enhance its Ask Procurement tool by allowing customers to incorporate their own supplier data, it emphasizes the importance of collaboration between departments to optimize workflows and support effective procurement.
Finding and onboarding new suppliers is a time-consuming process for procurement staff. Dun & Bradstreet has partnered with IBM to apply artificial intelligence to the process, enabling staff to query its databases in plain English to find suppliers who fit the criteria they need. The result is a simpler, faster process that is saving companies time and money. This episode is sponsored by IBM.