How To Manage Communication Challenges In First Contact Practice with Matt Wedderburn

First Contact Practitioners/Physiotherapists have been an evolving role for over the past five years, with it becoming a role that more senior clinicians are going into.

Yet with this new role comes new challenges; time limitations, more diagnostic uncertainty and different expectations from both patients and other clinicians.

In this episode Ben is joined by Matt Wedderburn, First Contact Physiotherapist and creator of “Primary Care MSK” which provides musculoskeletal educational training to primary care services.

In this episode they cover:

(00:00) - Intro

(01:05) - How should we explain to the patient what an FCP is?
(03:30) - How should we explain to other medical professionals what the role of FCP is?
(09:30) - How do we manage those 20 mins without the patient feeling rushed?
(19:29) - How should we discuss uncertainty in primary care with the person in front of us?

(21:42) – Reassurance in FCP
(24:00) - What if they want to see a GP instead?
(28:55) - Your hardest clinical conversation
(36:40) - What is the future for FCPs?

You can find Primary Care MSK on social media @PrimaryCareMSK

Their website is https://www.primarycaremsk.co.uk/

Matt is on LinkedIn

You can find Ben across social media @BWhybrowPhysio

Do send in Questions, Stories & Suggestions toclinicalcommunication@outlook.com

And please Share & Subscribe.