PIWORLD Investor Podcasts ActiveOps (AOM) Interim results presentation - November 2024
Richard Jeffery, Executive Chair
00:16 - Introduction
01:37 - Key strengths
03:35 - Fidelity International case study
04:56 - H1 FY25 highlights
Emma Salthouse, CFO
06:58 - Commercial model
08:20 - H1 FY25 financial highlights
09:41 - EBITDA bridge
11:11 - SaaS ARR
13:14 - Australian Tier 1 banking customer case study
16:19 - Financial Summary
Richard Jeffery, Executive Chair
17:00 - Market drivers
18:19 - AI opportunity
21:25 - Control IQ Series 4.0
22:48 - Sales team expansion
24:57 - Addressable market
26:35 - Summary & outlook
ActiveOps is a Software as a Service business, dedicated to helping organisations create more value from their service operations. ActiveOps' Decision Intelligence software solutions are specifically designed to support leaders with the vast number of decisions they make daily in the running their operations. Our customers make better decisions and consume less time and effort making them. The outcomes are significantly improved turnaround times and double-digit improvements in productivity with backlogs of work materially reduced. Customers also leverage the capacity created to invest in transformation and development, and more efficiently utilise resources.
The Company's AI-powered SaaS solutions are underpinned by 15+ years of operational data and its AOM methodology which is proven to enhance cross departmental decision-making.
The Company has approximately 190 employees, serving a global base of enterprise customers from offices in the UK, Ireland, USA, Canada, Australia, India, and South Africa. The Group's customers are predominantly in the banking, insurance, healthcare administration and business process outsourcing (BPO) sectors, including Nationwide, TD Bank, Elevance and Xchanging.