How Coronavirus Is Affecting the Patient Experience with Dr. Adrienne Boissy

The outbreak of coronavirus has changed the way that healthcare currently operates. From virtual appointments to digital outreach and new protocols — everything in healthcare has shifted in the age of COVID-19. Chief Experience Officer Adrienne Boissy, MD, MA, talks about what we’re seeing, hearing and learning about patient and caregiver experience. She also shares inspiring stories of hope, encouragement and resilience.