The Heart of Healthcare | A Digital Health Podcast No Patient Left Behind | Cityblock Health CEO & Co-founder Toyin Ajayi
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Apr 29, 2024 Dr. Toyin Ajayi, CEO of Cityblock Health, discusses the failures of 'one size fits all' healthcare for vulnerable populations. She highlights how Cityblock's community health partners address social needs, the privatization of Medicare, and the role of the private sector in fixing healthcare.
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Complex Needs of Dual Eligibles
- Dual eligible beneficiaries have complex health needs combining physical, mental health, and social challenges.
- They represent a small population with disproportionately high healthcare spending, signaling a crucial opportunity for targeted care.
Navigate Complex Health Benefits
- Help patients navigate their complex health benefits to access necessary resources like food and transportation.
- Ensure benefits are not just on paper, but actually accessible and usable by members to improve health outcomes.
Proactive Care for Complex Patients
- A patient with chronic conditions and unstable housing faces long waits and fragmented care, leading to ER visits.
- Cityblock uses community health partners to proactively engage, provide transportation, medication support, and in-home visits to improve care.