751. Q&AF: Hiring And Firing, Attitude For Greatness & Understanding Aggressive Patience

This episode dives into the art of hiring and firing, especially in challenging environments like a tattoo shop during COVID. It discusses the critical balance of coaching and accountability, showing how to effectively evaluate team performance. The concept of 'aggressive patience' is explored, emphasizing that true success requires dedication and time, much like allowing a cake to bake properly. With nostalgic snippets about childhood snacks adding levity, listeners gain valuable insights into both business strategy and personal growth.